Editing Email Account Outgoing Mail Server

ISP (Internet Service Providers) have started to limit their customers to using only their Outgoing Mail Servers for the accounts set up in their email programs. This is their attempt to curtail the use of their mail servers to send out spam.

Although this is appreciated by those of us who receive spam mail it is most frustrating for legitimate email users.

In this tutorial we will learn how to fix Outgoing Mail Server problems.

What You Will Need to Change the Outgoing Mail Server Information

To change the Outgoing Mail Server information you will need:

  • The Outgoing Mail Server information from your ISP (or another email account that lets you send mail through their server)

    If you don’t have this information visit your ISP’s website or call their Techincal Support to get this informaiton

Reset Outgoing Mail Server Information

To solve the problem of not being able to send mail from one of your email accounts that isn’t with your ISP you have to reset the Outgoing Mail Server information.

Note: These instructions are for Outlook Express and Outlook. If you are using another email program the instructions would be similar.

  1. Open the Internet Connection screen.

    Left click the Tools menu in the top menu bar then left click the Accounts menu item from the list that appears.

  2. Left click the Mail tab if it is not already selected.

    The Mail tab exposes all the email accounts you have set up.

  3. Left click the Account name for the email account you need to fix.

    If you can’t see the name, use the scroll bar in the Internet Accounts screen to move down the list.

  4. Once the Account name is selected, left click the Properties button on the right.

    The Account Properties window will open.

  5. Left click the Servers tab at the top of the Account Properties screen.

    The email server information screen will appear.

  6. At the top of the Servers tab screen there is the Server Information.

    Left click in the text box beside Outgoing Mail (SMTP).

  7. Change the Outgoing Mail information to the Outgoing Mail Server information your ISP provided.

    When you signed up with your ISP they would/should have provided this information.

  8. Once you have changed the Outgoing Mail Server information left click the Ok button at the bottom of the window.

    The Internet Accounts screen reappears.

  9. Left click the Close button at the bottom of the Internet Accounts screen.

    The Internet Accounts screen disappears.

That’s it! You are done.

Now all you have to do is test that you can now send email using this Outlook Express (Outlook) account name.

Testing Revised Outgoing Mail Server Information

To test that you have solved the Outgoing Mail Server problem, send yourself a test email from this Outlook Express (Outlook) account name to one of your other email accounts (or to a friend if you only have one email account).

Your email should be at the email address you sent the test email to.

If you get a message back from your ISP that the email couldn’t be sent, double check that you sent it to a valid email address first. Check that you have set up the account properly in Outlook Express (Outlook). If the email is a valid email address and you have the account set up properly then call you ISP Technical Support for further help.

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Editing Account Name Properties Outlook Express-Outlook

When you set up an Outlook Express or Outlook email account the program, by default, uses the Incoming Mail Server information as the Account name. This isn’t very useful plus if you have a number of email accounts at the same email account provider it can be confusing.

In this tutorial we will look at the Email Account Name Properties of the email accounts you have set up in Outlook Express (Outlook).

Edit Email Account Name Outlook Express (Outlook)

By default, Outlook Express and Outlook use the Incoming Mail Server information as the account name when you add an email account. This isn’t very useful as when you are a beginner computer user you might not remember which email account this is. You may have set up different email accounts for your family members at the same ISP (Internet Service Provider).

If you have a website it is quite possible you have a number of email accounts set up for different purposes.

How are you going to know which account is which?

It is possible to change the Account name for your email accounts in Outlook Express (Outlook).

  1. Open the Internet Accounts sceen if it is not already open.

    Left click the Tools menu item at the top of the screen, left click the Accounts menu item if this screen is not already open.

  2. Select the email account you wish to edit by left clicking it in the list of accounts.

    Use the scroll bar if it is not visible.

  3. Left click the Properties button on the right once you have selected the account you wish to edit.

    The account’s Properties window opens.

  4. Left click the General tab if it is not already selected.

    The General tab shows the Mail Account and User Information

  5. Under the Mail Account section there is a text box with the Account Name that Outlook Express (Outlook) is using for this account.

    Change the name to something more meaningful to you. e.g. Info-My Website if it’s an account for your website or a family name if it’s for one of your family members.

  6. Left click the Ok button at the bottom of the screen once you have entered the new Account name you want Outlook Express (Outlook) to use.

    Internet Accounts screen reappears.

    Left click the Close button at the bottom right of the screen if you are finished.

    The Internet Accounts screen disappears.

Now your email Account name is meaningful to you.

The same methods above can be used to rename your News and Directory accounts (just left click the appropriate tab in the Internet Accounts screen.)

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Sort Order of Mail Outlook Express-Outlook

Do you like how your mail is sorted in Outlook Express or Outlook?

Need to find a particular email from a certain person?

Want to have your mail sorted by date received with the most recent at the top?

The mail in any of your Inbox folders can be sorted any way your wish.

When you open Outlook Express or Outlook and have the Folders View enabled your emails will appear on the right side. Across the top of the right side are the labels for the columns (From, Subject, Received… Yours may have more or less columns, depending on how you have the Mail folders set up.)

Note: The order of your columns may differ from mine. I’m writing this tutorial with the default locations that Outlook Express and Outlook put them in.

Sort Mail by Who It Is From

  1. The From column should be the farthest left column in the right panel of the Mail folder (after the 4 small columns for mail symbols).

    If you have mail in the folder you will see people’s names in the column. These names are the names of the people who have sent you email.

  2. If you left click the From column name the mail will be sorted by name alphabetically in decending order.

    The Z’s will be at the top of the list and the A’s will be at the end of the list.

  3. To sort the mail by name in accending order, left click the From column name again.

    Now the A’s are at the top of the list and the Z’s are at the bottom of the list.

Sorting email by the From column can be handy even if you have organzied your incoming mail into folders. You know the email you are looking for is in the XProject folder but you are looking for a particular email from the President of the company.

Using this technique of sorting mail by the From column will put all the email from the President together. Now you just have to look through those emails for the one you are looking for.

If you had an idea of when the email was sent, just look at the dates in the Received column.

I want to sort all the emails with the same Subject together! You can do this too.

Sort Email by Subject

The Subject column should be next to the From column in the right pane when in Folders view.

  1. Left click the Subject column label and the emails will be sorted in decending order.

    The Re: portion of the subject is ignored and the emails are sorted with the last email on that subject first.

    For multiple emails on the same date with the same Subject the last one received that date is at the top of the list.

  2. To sort by Subject in accending order, left click the Subject column label again.

    The emails are now sorted in accending order with the A’s first and Z’s last.

    Again, the dates are sorted in the order of last received first. If you have multiple emails with the same Subject on the same date the earliest one for that date is at the top of the list for that date.

You can also sort by date Received and your Account name.

Sort Mail by Date Received

  1. Left click the Received column label and the mail will be sorted in decending with the most recently received mail at the top of the list.
  2. Left click the Received column label again and the mail will be sorted in accending order with the most recently received mail at the top of the list.

Sort Mail by Account Name

  1. Left click the Account column label and the mail will be sorted by Account name in decending order.
  2. Left click the Account column label again and the mail will be sorted by Account name in decending order

Sorting mail by the column labels in Folder view is an easy way to find emails based on the From, Subject, Received and Account columns.

If you have other columns of information in view the same techniques explained here can be used on those column labels also. Experiment.

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Folder Details View

Sometimes when working with files it would be nice to see file details like file name, file size and date last modified. This can be done by changing the Folder view to Details.

The Folder Details view can be adjusted to show as much or as little file information as you like.

Setting Folder View to Details

In this tutorial we will be using the View menu at the top of the Folder view.

  1. Open the folder you wish to change to Details view.

    If you opened the folder from Windows Explorer there will be 2 panels (panes) on the screen.

    For those of you who opened the folder from My Computer or My Documents, click the Folders icon in the top menu bar to expose the expanded Folder view. This will make it easier for you to follow the rest of the tutorial (We’ll all be looking at the same screen.)

  2. Left click in a blank spot of the right panel (pane).

    When you open the Folder view so it has 2 panels (panes) the focus is on the left one. We want to work on the right panel (pane) so by clicking on the right side we have changed the focus.

  3. Left click the View menu item in the top menu bar.

    The View menu expands.

  4. Left click Details from the list of menu items that appeared.

    The right panel (pane) will change to show the files in a list and there will be columns of file information.

That was pretty easy, wasn’t it?

If Name, Size and Date Modified is not enough information for you, you can add information to the Folder Details view.

More Information in Folder Details View

You can set the Folder Details view more information about the files if you wish using the Choose Details menu item under the View menu.

  1. Left click View from the top menu bar.

    The View menu will expand.

  2. Left click Choose Details… from the exposed menu.

    A dialog box will appear with a list of details you can choose from.

  3. Left click in the box to the detail information you wish to see about each file.

    The more you select the more columns will be added to the Folder Details view.

  4. After you have selected which Folder Details you wish to see you can use the Move Up and Move Down buttons on the right of the dialog box to set the order the columns will appear in.
  5. While in the Choose Details dialog box you can also set the column widths in the bottom left of the dialog box.

    The smaller you set the columns, the more columns you will see without scrolling if you have selected a lot of information columns.

    Don’t make the columns too small or you won’t be able to see the information without adjusting the column widths manually.

  6. When you have finished selecting the Details information you wish to see, left click the Ok button at the bottom of the dialog box.

    The dialog box will close and the columns for each of the Details information will appear in the right panel (pane) of the Folders view.

Setting the Folders view to Details makes it so much easier to see the details of a file than placing your mouse over the file icons in the default Icons view of the folders.

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Create Email Signature Yahoo Mail

If you have not already read our Email Signature tutorial you really should. Providing contact information in each and every email you send is not only a free way to promote your business or website it helps to receiver of the email to contact you via other means.

In this tutorial we will create an email signature using Yahoo! Mail.

Updated January 2012 to reflex the new Yahoo! Mail settings.

Create an Email Signature in Yahoo! Mail

  1. Log into your Yahoo! email account.
  2. Click the down arrow beside the Options link in the top left of the screen and select Mail options.

    Screen will change to the Mail Options screen with Signature screen selected.

  3. On the right at the top there is a dropdown list where you can select:
    1. Don’t use a signature

      You can use this to turn off inserting a signature to your Yahoo! Mail emails.

    2. Show a plain text signature

      A plain text signature does not have any formatting. Some of the people or email groups you belong to may only accept plain text messages (including signatures) so this maybe the safest selection so everyone can see your email signature information.

    3. Show a rich text signature

      A formatting toolbar appears when you select this option.

      Select this option if you wish to include an image in your signature and use formatting for your signature. Remember that those who have their email software set to text only plus some of your email groups will not allow your formatting and images to render (be seen).

  4. In the empty text box type the information you wish to have in your email signature.
  5. Click in the checkbox beside Add signature to all outgoing mail under the text box where you just typed your email signature. This option has been removed from the screen. You either include a signature or not now.
  6. As you move away from this screen by clicking one of the other links on the left of the screen or one of the tabs at the top your signature is saved.

Now you have an email signature that will be added to each email you compose. Let’s try it out.

Test Email Signature in Yahoo! Mail

If you have done everything correctly, each emai you now create will have your email signature.

  1. Click the Compose button in the top left of the Yahoo! Mail screen’s left navigation bar.

    The screen will change to an empty email with your signature automatically inserted.

  2. Test your email signature by sending yourself a test message.

    Fill in the To (another email address you have), Subject (how about Testing Yahoo! Mail Signature) and body of the email.

  3. Click Send in the top left corner of the center section.

Now, pick up the email you just sent to yourself to see how it turned out. If it needs improvement, just repeat the steps above and send yourself another test email from your Yahoo! Mail account.

That’s it! Now each email you send from you Yahoo! Mail account will include your email signature.

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Create Email Signature GMail

As explained in our Email Signature tutorial, including contact information with each and every email you send is important to developing future sales and providing information on how clients can get ahold of you.

In this tutorial we are going to create an email signature in GMail.

Create an Email Signature in GMail

  1. Login into your GMail account.
  2. Select Settings link in the top right.

    Setting screen will appear with General tab selected

  3. Scroll down to Signature.
  4. Select the radio button beside the empty text box.
  5. Type the information you wish to have in your signature in the empty text box.
  6. Scroll futher down the page until you see the Save Changes button.
  7. Click the Save Changes button.

    GMail goes back to your Inbox.

That was pretty easy. Now to test if it worked.

Test Email Signature in GMail

Now that you have a signture set up you should test that it is working and looking the way you wanted it to.

  1. From your Inbox, click the Compose Mail link in the top left.

    A new screen will appear with an empty new email and your signature included

Did you notice, your signature was automatically inserted.

How is it looking?

If you feel you need to revise your signature, just go back to Settings and repeat the process above.

Now each email will contain the information on how to contact you when sending GMail and free advertising when you email your friends!

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Fighting Spam

In our previous article, How Spammers Get Email Addresses we looked at how spammers get your email address and how you help them along. Fighting spam can be time consuming and costly. In this article we will look at different techniques used when fighting spam.

Fighting Email Spammers on Your Website

Spammers use various techniques to gather email addresses from websites. Here’s some solutions:

  1. Use an HTML Email Form on Your Website

    An HTML email form that is coded correctly will fight the spammer bots. Here’s how to create an HTML form that the spammers can’t spider:

  2. Use JavaScript to Create the MailTo Link

    It is possible to use JavaScript to create the mailto link. A word of cause though, make sure that the script is not easily decipherable by the spambots. Not all email JavaScripts are effective in hiding the email address. Also, the visitor may have JavaScripts disabled.

Fighting Email Spammers on Your Computer

Spam email has arrived in your email. What can you do now?

  1. Report Spammers to Their ISP

    You can look at the message source and find their ISP (Internet Service Provider) then file a formal complaint of the abuse.

  2. Report Spammers to their Web Hosting Company

    As explained in How Spammers Get Email Addresses, you can look up their web hosting information then file a formal complaint of the abuse.

  3. Use a Different Email Address for Signups

    If you are going to give out your email address to places you sign up for then use a different email address than the ones your customers would use.

  4. Use Spam Filter Software

    There are various Spam Filter software programs available. Choose a reputable one. Some of the “free” ones are actually spammers.

  5. Use the Block Feature in Your Email Program

    Your email program may have a Blocked Senders List feature. When you get an email from spammers add them to the Blocked Senders List.

  6. Use a Filter within Your Email Program

    You could set up a filter in your email program to throw all email from a certain domain (say yahoo.com) into the Delete/Trash Folder.

    The downside to this idea is that a legit contact using an email address from that domain (say yahoo.com) would also be sent to the Delete/Trash folder. A work around for this problem is to set up a separate email account as suggested above and apply the filter to that address only.

Above are just a few ideas on fighting spam.

Spam is costly on all accounts. It takes up your valuable time, drains web resources and fills your mailbox with junk instead of valuable/legitimate email correspondance.

If each person using email took more precautions when giving out their email addresses then the spammers would soon be out of business.

Sources for More Fighting Spam Information

SpamCon Foundation

http://spamcon.org/

As a business owner you should read through this site

EzinePrivacy.org

http://ezineprivacy.org/

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How Spammers Get Email Addresses

Fighting spam is difficult. How exactly do spammers get your email address? In this article we will look at how the spammers get your email address.

How Do Spammers Get Your Business Email Address?

Spam email takes up valuable time and resources of a business. Here’s some ideas on how you helped the spammers along:

  1. Mailto Links

    Do you have a mailto: link on your website?

    This is a link that someone clicks to email you. The link opens the visitor’s resident email program.

    e.g. Send Mail

    <a href="mailto:someone&#64;yourdomain.com">Send Mail</a>

    &#64; is the HTML ASCII code for the @ sign. Your link may use the @ sign instead of the HTML ASCII code.

    The spammers use robots to surf the net looking for this coding in webpages. They have smartened up over time and look for the HTML ASCII code and the @ sign.

  2. Website Forms

    Do you have a form on your website?

    If you have a contact form on your website it may have the same problem as the mailto: link. The spammer robot finds the email address within the coding of the form.

  3. WHOIS records

    WHOIS records is the registery containing the contact information for each website. There are different WHOIS records and some do not contain all the records for the world. I found that the Allwhois.com to be the most complete resource when looking up WHOIS records. It includes Canadain domains, which some WHOIS services do not.

    Update: As of June 2008, the CIRA (Canadian Internet Registration Authority) has changed their privacy policy and now hide domain name registration contact information. You have to specifically request that your domain registration information be shown when someone uses a WHOIS service to find the domain owner information.

    You likewise can use this record to lookup the offender’s hosting record if it is from a specific domain name. You can then report their behavour to their hosting company.

    It is possible to paid for your email address to be hidden in the records. The down side to this is if a legit person needed to contact you they can’t.

  4. Service Signups

    You have signed up for type of service and gave your business email address. Their Terms of Service or Privacy statement probably said they will sell or give out your email address and you missed that.

How do Spammers Get My Personal Email Address?

Spam is also a problem for those who do not have a business. Let’s look at the ways spammers get your personal email address:

  1. You Gave Out Your Email Address

    Just like a business owner, you helped the spammers along by giving them your email address. You signed up for something (say a game site) and did not notice (or did not untick ) the section on their site where they stated that they will sell or otherwise give out your email address.

  2. Spammers Use Dictionary Attacks

    Spammers use a technique a called dictionary attack which in the computer security world means they try every combination of names and letters at an email address. This can also happen with business email addresses.

    “In cryptanalysis and computer security, a dictionary attack is a technique for defeating a cipher or authentication mechanism by trying to determine its decryption key or passphrase by searching a large number of possibilities. In contrast with a brute force attack, where all possibilities are searched through exhaustively, a dictionary attack only tries possibilities which are most likely to succeed, typically derived from a list of words in a dictionary. Generally, dictionary attacks succeed because most people have a tendency to choose passwords which are easy to remember, and typically choose words taken from their native language.”

    Dictionary attack – Wikipedia, the free encyclopedia

    Basically, the spammers try every combination possible at the domain.

  3. You Replied to an Email You Shouldn’t Have

    Again, you have helped spammers along by giving them confirmation that the email they sent the spam to is a valid email address.

    Those “If you wish to be deleted from our mailing list click here” links in unsolicitated emails are a way for the spammers to confirm that the email reached a valid email address and they just add you to the valid list.

  4. You Participated in a Chain Letter or Pass it Along Email

    Your dear friend has passed on some kind of chain letter or other “pass it along” email and you did just as requested, passed it on.

    Now, everyone in future “pass it on” mailings has your email address.

  5. You Signed Up for an Email Group

    You decided to signup for an email group and your email address is public knowledge. This can happen to those who use their business email address also.

    The group owner can set up the email group so your email address is hidden from other members. The group owner can also make the postings of the group private. This means only members of the group can see postings.

    If on the home page of the email group (or forum for that matter) shows the postings of the group and you can see the posters’ email address, then so can the spammers.

  6. Your Friend Submitted Your Email to a Refer a Friend Scheme

    Your friend submitted your email address to a Refer a Friend scheme to get something for free or some other Refer a Friend promotion.

    Although they thought they were doing something good, they actually were helping the spammer build a list of working email addresses.

    Some of these Refer a Friend schemes share their lists. This only multiplies the number of people that have your email address.

So as you can see from the lists above, you contributed to the problem by making your email address available.

Now what?

Well, one way would be to change all your email addresses, using different ones for different purposes.

This solution may not be practical for some so we’ll look at some ways to fight spam in our next post.

Fighting Spam

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Websites Loading Slowly

Isn’t it annoying when a website loads slowly?

Surveys show that Internet users are very impatient people. They will not wait for slow websites to load unless they know why. e.g. They are visiting a photography gallery with high quality images that they know will be worth the wait.

So, why do web pages load slowly?

Why do Web Pages and Websites Load Slowly?

There are various reasons why a website or web page might be loading slowly:

  • A poorly designed site with coding errors will load slowly. The browser has to read and interpret the coding then present it to the visitor.

    In the web page there is coding that tells the browser how to render (present) the web page content. If there are coding errors the browser has to figure out what the web designer was trying to do. If it can’t it will take a guess as to how to render the page.

    A site that has used a lot of tables or nested tables (web design coding used to layout the web page content) the browser has to read and process each line of coding to create the table and the tables within it before rendering in the browser. The browser does not start rendering until it has finished reading all the coding for the table(s).

    The web designer has used some proprietory coding (only works in certain browsers or with certain plugins) and the browser has to find the right software to present the page. If it cannot find the software required then it will either skip the feature (e.g. some things only work in Internet Explorer), the web page will appear broken (again, coding that only works in certain browsers) or it will tell you that you have to download a plugin (extra feature for your browser) or some software to continue.

  • A lot of images or the images have not been optimized or resized for the web.

    Images that have been inserted into the page without their width and height specified will render slowly. The browser will download each image then calculate the space required for the image before proceeding to the next section of web page coding.

    Also, images that have not been optimized for the web will load slowly. The web designer has taken an original image (say a photograph) and not reduced the file size to be suitable for the web.

    Another image problem is the web designer has not created the image in a size suitable for the location on the page. They have used the original image and manipulated the size through coding. The browser still downloads the whole large image then resizes it.

    If you are a website owner or a web designer and are interested in other web design issues, check out Web Page Mistakes.

  • A database driven website (a website with a shopping cart or catalogue for example) may load slowly due to poor database design and/or too many processes (routines used to find the information you requested) having to be performed before returning the information to the browser.

    The user requests some information, the website server has to look through it’s database to find the possible results, processes the results it found then sends the results back to the user.

  • The system of computers within the Internet structure has a problem.

    If one or more of the computers between the user and the website has a problem then the whole experience of visiting a website can be slowed down.

    The problem can be at the website’s server, at the user’s Internet Service Provider’s server or anywhere in between.

  • The user’s computer is not functioning at it’s optimal performanance.

    If the user has too many documents, programs and web pages open at the same time the computer has to work harder to present the website/web page in the browser. This could be a computer memory problem (not enough memory to handle what is open and/or being used) or a full disk space problem (no space left on the hard drive to store anymore information).

    The user (that would be you) hasn’t maintained their computer properly by updating software and performing a periodic cleanup routine.

These are a few ideas on why a website or web page might be slow loading.

Solving the Problem of Websites Loading Slowly

As a computer user you would need to start at home by first making sure your machine is running at it’s optimal performance. If you have an older machine, maybe it’s time to upgrade some of your hardware or just get a newer machine.

Develop a routine of computer cleanup and updating. A well maintained computer will surf the Internet much more happily.

Check with your Internet Service Provider to see if they are dealing with any issues. Be sure to check all the equipment and connects at your computer first, they will make you do it anyways before helping you.

So those ideas didn’t work, now what?

You are left with, the website or web page is poorly designed or there is a glitch in the Internet structure. Neither are something you can solve.

If the website is something you are really interested in you might want to bookmark the website and give them another try in an hour or so or on another day. Remember, a website with a lot of pictures or other fancy media will take a long time to load. You have to decide if the site is worth the wait.

The Internet structure problem you have no control over. Somewhere in the path between your computer and the website something is broken. It will be fixed, you just have to be patient.

Happy surfing!

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What is the Internet

The Internet is a giant network of computers communicating with each other. Your computer connects to the Internet through a system of computers at your Internet Service Provider (ISP). The Internet Service Provider connects to other networks of computers to provide you with access to the Internet.

How the Internet Process Works

This is a very basic, simplified explanation of how the Internet works.

First of all there’s your computer. You have to have signed up with an Internet Service Provider (ISP) to gain access to the Internet. The connection can be through dial-up (your computer dials a phone number to access the Internet), cable (your Internet connection is provided by your cablevision company and is connected at all times) or ADSL (your computer uses the phone line and is connected to the internet at all times).

When you choose a website to visit the request goes to your ISP’s computer network. It sends out your request to the next computer in the system of the Internet structure. Your request could travel all the way around the world to find the website you are looking for.

Once the website has been found, the location information is sent back through the Internet structure to your ISP then to your computer’s browser.

In an ideal situation this whole process is instantaneous.

How fast you get to the website will depend on:

  • How you connect to the Internet.

    Dial-up will be the slowest. Cable is affected by the number of computers in the neighbourhood are on the same line.

  • Your computer.

    If your computer is low on memory, the disk is full, you have too many programs and/or documents open or a poorly maintained computer the computer has to work harder to present the web page in the browser.

  • Your ISP’s system.

    The ISP’s system of computers may have an internal problem that slows down the process of searching the Internet for the site you requested.

  • If the Internet structure computers and other hardware are not all working to their full capacity the whole process of finding the site and returning it’s location through to your computer can be slowed down.

    One broken or slow spot in the path can slow down the whole Internet.

  • How well the website has been designed.

    A poorly designed or coded website will be slow to load. The browser will have to work harder to render (present) the web page.

So there it is, a very simplified explanation of how the Internet works and how your computer, ISP, the Internet structure and web page design affect your Internet surfing experience.

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